Providing excellent service is a matter close to our hearts

February 4, 2020

"You can always reach BoPil"

At BoPil, we don’t just want to provide feed and barn solutions; we also want to ensure that our customers are happy and satisfied. Through expert advice and dedicated care, we strive to achieve exactly that every day. At BoPil, we view all our customers as partners in a relationship where we work together to find the solution that delivers the best financial return and the greatest job satisfaction for the farmer.

“If something goes wrong, I’ll have the replacement parts the very next day.”

Christian Jakobsen from Haderslev has greatly benefited from being able to reach BoPil outside of regular business hours. Listen to him describe his experience working with BoPil here:

“I have a really good relationship with BoPil, and it all comes down to their service. You can always get in touch with them. Things rarely break on the SpotMix system . My system is 14 years old. If something does go wrong, I have the replacement parts the very next day.”

The farmer from Østergaard in Diernæs near Haderslev has been part of the BoPil partnership for many years and has witnessed the company’s growth and development.

“You should never hesitate to call BoPil—they offer the best service. We’ve heard our colleagues ask if it’s really true whenever we’ve shared our positive experiences with BoPil.”

Help us get even better

At BoPil, it is crucial for us to know how our customers perceive us, which is why we conduct a quarterly customer satisfaction survey. If you have any feedback—whether positive or negative—in any other context, we would love to hear from you. It helps us improve.